00:00 About
One specialist.
One point of contact.
You will not be handed to an account manager who passes your assignment to someone you never speak to. You get one telephone number, and it belongs to the person who carries out the work.
One number · One point of contact From the first call to delivery
12:00 Why this method
Build first.
Decide after.
The usual order is to sell first and build afterwards. You sign for something that does not exist yet, on the strength of a presentation and a pleasant meeting. If the result disappoints, you are already committed.
I reverse that order. I build a working demo first, you assess it, and then you decide. That costs me a number of days I may not recover. The risk therefore sits with me rather than with you.
It also keeps the standard high. A disappointing website cannot be talked around in a meeting when you already have it open on your phone.
You assess the work
before you commit
to anything.
The site only goes live on your domain once you have approved it. Until then it sits on a test link that only you have.
30:00 Background
I sell products
myself too.
Alongside this work I run several brands of my own. Websites that have to bring in customers, advertisements that have to pay for themselves, and videos that have to win within three seconds or go unwatched.
That is where the craft comes from. Not from a qualification and not from agency practice, but from having to earn it. I know what an advertisement has to return because I see what happens when it does not.
In practice that saves you explaining. You do not have to tell me what a margin is, why a busy Saturday behaves differently from a quiet Tuesday, or why a two-hour meeting is the last thing you need.
- 1point of contact, the same number outside office hours
- 2disciplines, so no two suppliers pointing at each other
- 0intermediaries between your assignment and the delivered file
47:00 Where the limits lie
One specialist
has limits too.
An agency of twenty has a specialist for every component. I do not. That is the other side of dealing with one person directly, and it is more correct to state it here than halfway through an assignment.
Ask anyway. If it falls outside my work I will say so immediately — and I usually know who you should be speaking to instead.
- Large systems Stock integrations, membership records and anything with a login area behind it. That calls for a software company, not a designer.
- Ongoing campaign management I make the advertisement. Steering campaigns and budgets day to day is a separate trade and not one I practise.
- Filming on location I do not run a production with a crew. I edit with your material, or generate what is missing.
- An unlimited number of assignments at once Meeting the stated lead times means only a limited number of assignments can run in parallel. Sometimes the next slot is next week.
48:00 Contact
Give me a call.
You do not need to know exactly what you want yet. Call, and within ten minutes you will know whether I can be of use to you.
Prefer email? moomotiondesigner@gmail.com